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Frequently Asked Questions
How do you ensure the proper temperature for the cultures during transportation?
All of our lactic cultures come with a one-week transportation guarantee, meaning they can be stored and shipped without refrigeration for up to a week. However, during warmer months, we use ice packs to ensure the products maintain their quality.
Are there any vegan cultures in your product range?
We offer many vegan-friendly cultures in our product range, but due to vegan regulations, lactic cultures cannot be labeled as fully vegan. However, many of our products contain no animal-derived ingredients, which is why we refer to them as vegan-friendly.
How should I store the lactic cultures?
To keep our lactic cultures at their best, most should be stored around +4 °C, ideally in the lower shelves of your fridge. For cultures that contain yeasts or moulds, these need to be stored at -18 °C, which means they belong in the freezer. The easiest solution? Pop everything in the freezer! This way, your cultures can last for a very long time. Just one thing to remember: our liquid products like rennets and lactase should never be frozen. Be sure to store them in the fridge only, to keep them in perfect condition!
I can’t ensure the proper ripening temperature for my cheese. Will that be a problem?
No worries at all! You can always ripen your cheese right in your fridge. It may take a bit longer to achieve the desired result, but it works perfectly. The easiest way is to place your cheese in a well-sealed food container, which will help maintain the necessary humidity for proper ripening.